Your Privacy Is Our Priority

This Privacy Policy ("Policy") is issued by the authority operating the 3mbz online betting platform and applies to the website https://3mbz.lat and its related services. This Policy has been prepared for users residing in Bangladesh and is drafted in line with applicable data protection principles.

By creating an account or using the services on 3mbz, you are considered to have agreed to the terms of this Policy. If you object to any term, please refrain from using our services and contact our support team.

While you use the 3mbz platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Name, email address, and date of birth provided during registration.
• National ID or passport details submitted for identity verification.
• Financial information provided during deposits and withdrawals (bKash, Nagad, Rocket mobile wallet numbers).
• Information provided when contacting our support team.

2.2 Automatically Collected Information

• IP address and device type.
• Browser and operating system information.
• Site access times, browsing patterns, and session information.
• Information collected through cookies and similar tracking technologies.

2.3 Transaction-Related Information

• Deposit and withdrawal history.
• Records of betting and gaming activity.
• Information on bonus and promotion usage.

Collected information is used only for the following legitimate purposes:

• Account management: Completing the registration process, verifying identity, and keeping your account active.
• Service delivery: Running betting, gaming, and payment services smoothly.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Customer support: Resolving issues and responding to user queries.
• Regulatory compliance: Meeting legal obligations and enforcing responsible gaming policies.
• Service improvement: Analyzing user experience and improving platform quality.
• Communications: Sending important updates, security notices, and account-related information.

We may share your information with third parties only in very limited circumstances and strictly to the extent necessary.

4.1 Payment Processors

Necessary information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to process deposits and withdrawals. This information is used solely to confirm transactions.

4.2 Technology Partners

We work with trusted technology partners for server management, cybersecurity, and platform maintenance. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

Information may be provided to relevant authorities in the case of a valid court order, government investigation, or legal requirement. In such cases, we always follow a policy of providing only the minimum information necessary.

4.4 Business Transfers

User information may be transferred in the event of a business merger or acquisition. If this occurs, users will be notified in advance and the protections of this Policy will continue to apply.

3mbz uses cookies and similar technologies to keep the website running properly. Cookies are small data files stored on your device that improve your browsing experience.

5.1 Essential Cookies

These cookies are necessary for the basic operation of the site. They are used to maintain login status, carry out security checks, and ensure the security of financial transactions.

5.2 Functional Cookies

These cookies are used to provide language preferences, display settings, and a personalized experience.

5.3 Analytical Cookies

Anonymous statistics are collected to understand which sections of the site are most popular with users and where issues may be occurring. This information helps improve service quality.

3mbz uses industry-standard security technologies to keep your personal and financial information safe.

• SSL Encryption: All data exchanged between the website and servers is encrypted using Secure Socket Layer (SSL) technology, which prevents unauthorized third-party access.
• Secure Data Storage: All information is stored on secure servers with strictly controlled access.
• Password Hashing: User passwords are never stored directly; they are converted and stored using advanced hashing methods.
• Regular Security Audits: Regular security audits are conducted to identify cybersecurity vulnerabilities.
• Two-Factor Authentication: An additional verification layer is available to help protect your account.
• Trained Staff: All staff are trained in data privacy protection and are bound by confidentiality agreements.

However, complete security cannot be guaranteed for information transmitted over the internet. We take every precaution, but no technology method can be claimed to be 100% impenetrable.

Your information is kept only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used.

• Account information: Retained while the account is active and for a defined period after closure to meet legal requirements.
• Financial transaction records: Retained for an extended period as required by financial regulations and accounting needs.
• Communication records: Retained for a defined period for customer service improvement and dispute resolution.
• Cookie and session data: Deleted immediately after the session ends or once the defined expiry period has passed.

Once the retention period ends, data is securely deleted or anonymized so that it can no longer be linked to any specific individual.

As a user of the 3mbz platform, you have the following rights over your own information:

8.1 Right of Access

You may request to know what information we hold about you. We are obliged to respond to this request within a reasonable time.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Restrict Processing

In some cases you may ask us to limit how we use your information — particularly when the accuracy of the information is in dispute or the legal basis for processing is being questioned.

8.5 Right to Data Portability

Where applicable, you may request your information in a structured, commonly readable format.

3mbz strictly follows an age verification policy. This platform is for users aged 21 and above only. We do not knowingly collect or process the information of any minor.

If we suspect that a minor has created an account, the account will be suspended immediately and any collected information will be deleted. If a parent or guardian believes their child is using this site, they are asked to notify our support team right away.

3mbz is an international platform and, due to technical requirements, your information may be processed or stored on servers located outside Bangladesh. In such cases, the following safeguards apply:

• The security standards of the relevant country or server are reviewed before any data transfer.
• Data protection terms are included in agreements with third parties.
• Encryption is used for all cross-border data transfers.
• The protections of this Policy continue to apply to transferred data.

3mbz reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify users in the following ways:

• A notice will be displayed on the website.
• Users will be informed of the changes via their registered email address.
• Users may be notified of the changes when logging in to their account.

Continued use of the platform after a change is made will be considered acceptance of the updated Policy. The date of the most recent update will be noted at the top of this page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We take every message seriously.

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• Language: Support is available in both Bengali and English

Data privacy complaints are treated as the highest priority and reviewed by 3mbz's dedicated privacy team.