For ages 21+

3mbz Responsible Gaming — Your safety is our priority

3mbz believes entertainment is truly enjoyable only when it stays within safe limits. Our responsible gaming tools and guidelines are here to keep you protected.

For ages 21+ only

Why is responsible gaming important?

3mbz's approach and our commitment

Online betting and casino games are a legitimate form of entertainment — but just like any other entertainment, it is important to know your own limits. 3mbz always wants its players to have fun without any pressure or anxiety. That is why we have put multiple protective measures in place that give you full control over your gaming.

Gambling is never a way to solve financial problems. It is not a reliable source of income — it is a chance-based entertainment activity. Placing more bets to recover lost money, or borrowing money to play, is never the right approach. 3mbz makes this clear and has built tools into our platform to keep your experience safe.

We believe that transparency and player well-being are the foundation of a trustworthy platform. At 3mbz, you decide how much time and money you spend — and you can take a break whenever you need one.

Our protective tools

3mbz provides these measures for your safety

Setting deposit limits

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased until the specified period has passed. The minimum deposit at 3mbz is ৳200.

Time-out feature

If you feel you need a short break, temporarily close your account for anywhere from 24 hours to 30 days. During a time-out, logging in or making a deposit is not possible.

Self-exclusion

If you need a longer break, choose self-exclusion. This is a permanent or long-term account deactivation measure. Once activated, the account cannot be reopened before a specified period has passed.

Betting history review

You can view your complete betting history at any time. Review how much time and money you are spending, and make decisions as needed.

24/7 Support

The 3mbz support team is by your side at any time. Get assistance in Bengali and English via live chat or email. If you have any concerns about your gambling, do not hesitate to reach out.

Protection of minors

3mbz is strictly for users aged 21 and above. Minors opening an account or playing is completely prohibited. Parents can use parental-control filter software to block their children's access.

Warning signs of problem gambling

If any of the following signs appear in you, seek help

You keep betting to try to recover lost money and cannot stop.
You are borrowing money to gamble or spending money your family needs.
Betting is causing problems in your relationships with family or friends.
You cannot control how much time or money you spend on gambling.
Your focus has shifted away from work, studies, or family responsibilities and is fixed only on betting.
You are using betting as a way to cope with stress, depression, or loneliness.
You are hiding your betting activity from family or friends.

Important: If even one of the above signs applies to you, contact 3mbz support right now or activate self-exclusion or time-out.

Practical tips for safe betting

Follow this advice for a healthy and enjoyable experience at 3mbz

01

Set a budget in advance

Decide in advance how much money you will spend on entertainment each week. Do not spend a single extra amount on betting beyond that budget — and you can easily enforce this using 3mbz's deposit limit tool.

02

Stick to a time limit

Do not play for a long stretch without a break. Take a break yourself after a set amount of time. You can automate this limit by using the time-out feature.

03

Accept your losses

Losing is a normal part of gambling. Placing more bets to recover lost money is dangerous. Treat each betting session as a separate event.

04

Do not bet on impulse

Avoid betting when you are feeling sad, angry, lonely, or stressed. Your ability to make decisions is reduced during these moments.

05

Do not play under the influence of alcohol or substances

Alcohol or substances impair your judgment. Play in a clear, alert state of mind.

06

Do not treat gambling as a source of income

Betting is never a reliable regular source of income. It is purely entertainment — keep that mindset and enjoy 3mbz responsibly.

How to use the tools

Steps to access responsible gaming tools at 3mbz

From account settings

After logging in, go to Account Settings and you will find the "Responsible Gaming" section. From there you can use the deposit limit, time-out, and self-exclusion tools.

Directly through support

If you have trouble changing the settings yourself or want to close your account immediately, let the 3mbz support team know via 24/7 live chat or email — they will assist you promptly.

Remember: There is a 72-hour cooldown period for increasing a deposit limit or lifting a self-exclusion — this is intentional, so that decisions are not made on impulse.

Need help? 3mbz is always here for you

If you have any concerns about gambling, do not wait — reach out today. Our support team is ready to help in Bengali and English, 24 hours a day, 7 days a week.

Live chat or email — choose whichever is convenient for you

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming

After logging into your account, find the "Responsible Gaming" section in the Settings menu. From there you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing it requires a 72-hour waiting period.

A time-out is a temporary break — usually from 24 hours up to 30 days. During this period you cannot log in or place bets, but your account is reactivated automatically once the time is up. Self-exclusion is a long-term measure — once activated, it is not possible to reopen the account before a specified extended period has passed.

No. 3mbz is strictly a platform for users aged 21 and above. Age is verified at registration, and if there is any suspicion of a minor, identity verification is requested. If there are minors in the household, parents can use parental-control filter software.

Start by asking yourself honestly. If you feel your gambling is getting out of control, activate 3mbz's self-exclusion or time-out right away. At the same time, let a family member or someone you trust know about the situation. The 3mbz support team is also ready to discuss this — email [email protected] or reach out via live chat.

Yes. The 3mbz support team is trained to help not only with technical issues but also with responsible gaming matters. Contact them via 24/7 live chat or by emailing [email protected] and they will discuss things with you in confidence and help you activate the tools you need.

Your account balance is kept safe during self-exclusion. If you need to make a withdrawal, contact the support team — they will help you complete the process. The minimum withdrawal at 3mbz is ৳1,000.

Enjoy 3mbz responsibly

Playing responsibly does not mean less fun — it means enjoyment that is lasting and safe. Enjoy 3mbz's games and betting experience with full awareness.